Here are some questions that are frequently asked. Have more specific in-depth questions? Feel free to reach out to us any time at sales@thekarrot.com
Karrot's fees will vary depending on the scope of work, type of program, scale and any applicable integrations.
It's a quick and easy process in order to obtain ball park fees, please email, sales@thekarrot.com and we'll be able to provide you some fees within 3 emails.
Yes, the user will receive their reward in the currency of their residence and choosing.
There are a number of ways Karrot can be obtain user information. This will be based off the type of activity, access to data and integrations.
Some common ways we obtain user activity is via an API, file upload or user entry.
Karrot a full service agency. If you elect, Karrot will handle all tax reporting on your behalf.
Yes, our platform is dynamic. This allows promotions to be segmented by region, country, dealer and user role.
The user can access the rewards platform at any time. They will be able to view promotions they are eligible for, activities they have been recorded and rewards earned
Customer service for rewards is available 24/7/365. User’s will have access to support to ensure they have access.